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Customer Service

Shipping

We ship using NZ Post anywhere in New Zealand. This is tracked and generally delivered with 1-3 working days.

For Australia we have a fixed rate of shipping via International Airmail and this option is untracked with checking out items using our online shop. However, if you wish to upgrade your shipping to tracked, please contact us before checking out your purchase so we can give you an estimated shipping cost for the items you want.

For Fiji shipping is calculated at a fixed cost and sent via international airmail. This is untracked as well. Please contact us before placing an order for tracked shipping option.

Please refer below table for shipping costs

Returns

Please note that returns cannot be accepted if you have changed your mind. However, we shall, under the consumers gaurantees act, replace any faulty product. Return shipping will be at your cost and should be in original packaging.

 

Freight costs are in NZD. Call for Shipping option can be used if you wish to arrange your own shipment or wish to upgrade your shipping to tracking. Note that only shipping in NZ is track and trace. International Shipments are Airmail and non-tracked.

NZ Shipping $10
Australia Shipping $35
Fiji Shipping $55
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